Privacy Policy

When you use the contact or demo request form on this website, we may collect:

• email address;
• name;
• telephone number;
• any other information you voluntarily enter in the form or in your message;
• information included in email correspondence with Rewardex.

In addition, limited technical information may be generated and processed by our hosting, security, or spam-prevention systems, such as IP address, browser type, device information, and the date and time of access.

Please only include information in your message that is relevant to your enquiry.

• responding to contact and demo requests;
• communicating with people who contact Rewardex;
• following up on potential business enquiries;
• maintaining and securing the website;
• preventing spam, abuse, or harmful activity;
• complying with legal obligations.

Depending on the situation, we rely on the following legal bases:

• our legitimate interests, including responding to business enquiries, communicating with interested parties, and keeping the website secure;
• taking steps prior to entering into a potential contract, where applicable;
• compliance with legal obligations, where applicable.

Contact form submissions and related correspondence are generally retained for up to 24 months after the last communication, unless a longer retention period is required by law or is reasonably necessary to establish, exercise, or defend legal claims.

Technical information generated by hosting, security, or spam-prevention systems is retained for the period determined by the relevant technical configuration and the applicable provider arrangements.

We use a limited number of service providers to operate the website and our email communication. Each provider is used only for the services it actually provides:

• Hostinger — domain registration, DNS, and related domain services;
• Lovable — website hosting, deployment, and technical infrastructure for the website;
• Croadria — email mailbox and email communication services;
• Resend — delivery of emails generated by the website contact form.

These providers may process personal data only as necessary to provide their services to Rewardex. The exact scope of processing may depend on the technical configuration of the website and the applicable provider agreements.

Rewardex does not currently use Google Analytics, Meta Pixel, advertising cookies, affiliate tracking, marketing cookies, or other non-essential analytics technologies on this website.

The website may use technically necessary cookies or similar technical mechanisms required for its basic operation, hosting, security, or spam prevention. Because no non-essential cookies or tracking technologies are used, no cookie consent banner is presented.

Subject to applicable law, you have the right to:

• access the personal data we hold about you;
• have inaccurate personal data corrected;
• request deletion of your personal data;
• request restriction of processing;
• object to certain processing;
• request data portability, where applicable;
• withdraw your consent, where processing is based on consent.

To exercise any of these rights, contact us at info@rewardex.eu. You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

We may update this Privacy Policy from time to time, for example to reflect changes to the website, our service providers, or legal requirements. The effective date at the top of this page indicates when the current version came into effect.

If you have questions about this Privacy Policy or how your personal data is processed, email us at info@rewardex.eu.